Returns Policy

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Return Policy:

  • Generally, Rena Germany does not accept product returns and does not issue refunds
  • However, on a case by case basis, the company may decide to issue replacement products, where there is a genuine case of damaged products. The Replacement product would be the same SKU of the damaged product.
  • Return for replacement is accepted only with the original packaging, in an unwashed and unused condition
  • For any issues with your order, please contact Customer ServiceĀ at
  • All returned products must be accompanied by a copy of the original receipt
Replacement for products is subject to inspection and checking by the Rena Germany team.